Customer Credit Application

TERMS OF PAYMENT Unless otherwise stated, invoices are payable within thirty (30) days of the invoice date. Overdue balances may be charged interest at the rate of eighteen percent (18%) per annum. The charging of interest does not constitute an extension of the payment terms.

CREDIT AUTHORIZATION The Customer authorizes Unified, its agents and affiliates to conduct credit investigations it considers appropriate, including credit and bank checks. The Customer authorizes financial institutions, credit reporting agencies, suppliers and other credit information providers to release information reasonably required by Unified for the purpose of establishing, reviewing or maintaining the Customer’s credit account.

COLLECTION COSTS The Customer agrees to be responsible for reasonable legal costs and other expenses incurred by Unified in connection with the collection of overdue amounts.

SHORTAGES, DAMAGE AND INCORRECT PRODUCT Claims for shortages or incorrect products must be submitted to Unified in writing within ten (10) days after receipt of the goods. Unified will not be liable for goods that have been altered, defaced or repaired by the Customer or a third party. Unless otherwise stated, Unified’s responsibility for goods ceases upon delivery to the carrier. Claims for loss or damage occurring during shipment shall be made against the carrier, with Unified providing reasonable assistance where required.

WARRANTY Product warranties are limited to those extended to Unified by the original manufacturer. Unified disclaims warranties of merchantability or fitness for a particular purpose. Warranty claims must be submitted promptly in writing. Where a return is required, Unified will issue a Sales Return Order. Unless otherwise covered by the manufacturer, the Customer is responsible for costs associated with dismantling, removal, reinstallation and freight. Unified does not assume liability for installation, labour or consequential damages.

PRODUCT RESPONSIBILITY The Customer is responsible for ensuring that products ordered are appropriate for their intended application and that personnel handling or using the products understand the applicable product specifications.

QUANTITIES Unless otherwise agreed, Unified reserves the right to ship up to ten percent (10%) more or less than the quantity ordered.

DELIVERY AND FORCE MAJEURE Delivery dates and schedules are estimates based on product availability, market conditions, manufacturing schedules and other circumstances existing at the time of quotation or order acceptance. Unified will not be responsible for delays or non-delivery resulting from circumstances beyond its reasonable control, including transportation delays, product shortages, manufacturing delays, labour disputes, changes to tariffs or import taxes, weather events, government actions or vendor delays.

RETURNS Only goods accompanied by a Unified Sales Return Order will be accepted for return. Return requests must be made within thirty (30) days of the original shipment date. Returns are generally limited to regularly stocked inventory. Non-stock, special-order, fabricated, cut-to-length, modified or customer-specific products are non-returnable unless approved in writing by Unified. Unless otherwise stated, approved returns are subject to a twenty-five percent (25%) restocking fee and must be returned in the same condition as originally received. Unified may adjust the restocking fee or reject returned goods based on their condition. The Customer is responsible for return freight unless otherwise agreed in writing.

 CANCELLATIONS AND CHANGES Orders accepted by Unified may not be changed, cancelled or suspended without Unified’s prior written consent. Where a change or cancellation is approved, the Customer may be responsible for reasonable costs already incurred or committed by Unified, including labour, material purchases, restocking charges and vendor cancellation charges.

GENERAL TERMS AND CONDITIONS OF SALE All quotations, orders and sales are also subject to Unified’s current General Terms and Conditions of Sale, as provided to the Customer. In the event of a conflict between this Credit Application and Unified’s General Terms and Conditions of Sale relating to the sale, supply, delivery, return or warranty of goods and services, the General Terms and Conditions of Sale shall govern. By signing this Credit Application, the Customer acknowledges and agrees to the Credit Terms and Conditions above and Unified’s General Terms and Conditions of Sale.